OWNER SUPPORT

We have a 2-Year Extended Service Plan program, which can be availed by customers who bought their vehicles from October 2017 to March 2020.

More details are in the 2-Year Extended Service Plan section.

Yes, the remaining PMS comes with the vehicle. Please make sure to fill out the owner change status card inserted in your Mazda Service Warranty Booklet so that your servicing dealer will be able to update their records.

There are several factors that may invalidate your vehicle’s warranty coverage. For more information, please refer to your warranty Mazda Service Warranty Booklet.

It is Mazda Philippines’ special offer to customers who bought their vehicles with Yojin-3 from October 2017 to March 2020. The 2-Year Extended Service Plan will cover the cost of the fourth and fifth year preventive maintenance services (PMS) starting from the vehicle's 70,000-kilometer PMS schedule.

The 2-Year Extended Service Plan includes the following:

• Fully synthetic Shell Helix Ultra Professional
• Genuine replacement parts and labor for PMS schedules up to 100,000 kilometers, or five years, whichever comes first
• Free Emergency Roadside Assistance
• Merchant-affiliated benefits

All Mazda vehicles sold by Mazda Philippines from October 2017 to March 2020 are eligible to have a 2-Year Extended Service Plan.

The 2-Year Extended Service Plan is not a promo. Owners of eligible vehicles may avail of the 2-Year Extended Service Plan anytime before their 3-Year Service Plan expires.

The pricing for Skyactiv-G, and Skyactiv-D and BT-50 engine models are listed below.

It is a tariff imposed by the Bureau of Customs (BOC) on imported passenger and light commercial vehicles as mandated by the Department of Trade and Industry Administrative Order No. 20-11.

In accordance with the provisional Safeguard Duty, Mazda Philippines will be collecting a refundable security deposit beginning March 1, 2021, for every purchase of these vehicles:

To support its valued clients, Mazda Philippines will shoulder the VAT of the security deposit, bringing it down to P70,000 from the original VAT inclusive amount of P78,400.

No security deposit is required on the Mazda2, Mazda3 Sedan Elite, and Sportback Elite variants, Mazda6, CX-3, CX-30, CX-9, and BT-50, as the current stocks arrived in the country prior to February 1, 2021.

The Mazda CX-5 and CX-8 are exempted from DAO No. 20-11, thus no security deposit is also required.

By March 1, 2021, a security deposit will be collected when you make the down payment on a Mazda3 Sedan Premium, Mazda3 Sportback Premium, Mazda MX-5 Soft Top, or Mazda MX-5 RF. An acknowledgment receipt will be given upon the payment of the security deposit. Your Mazda sales consultant can provide more details about this.

If the DTI does not impose a definitive duty rate, the security deposit will be refunded to the client through their dealership. However, if a duty rate is imposed, it will be treated as an additional payment to the purchased vehicle.

They may claim their security deposit at their respective dealers by presenting a government-issued ID and the acknowledgment receipt that was issued to them when they made the down payment. Please stay tuned for further announcements on this website and the Mazda Philippines Facebook page. Thank you.

It is an innovative evolution of hybrid car technology that uses an integrated electric motor which captures kinetic energy that is normally wasted during braking.

Instead of power being unused, the kinetic energy is converted into electric energy that is stored in the vehicle’s Lithium-ion battery. The integrated electric motor uses this electric energy to simultaneously propel the vehicle along with its engine, among several other uses. Using this stored energy reduces the engine’s load, thus improving fuel efficiency and reducing carbon dioxide emissions.

When coasting or decelerating, the integrated electric motor harnesses kinetic energy to produce electric energy, which is stored in the vehicle’s onboard Lithium-ion battery.

This electric energy is used to propel the vehicle forward in tandem with its internal combustion engine, provide motor propulsion from a standstill when pulling away, and power the car’s electrical systems like air-conditioning, lighting, infotainment, and many more using surplus energy generated when the battery is already full.

No. The battery charges while you’re driving. It never takes power away from the engine.

The periodic maintenance service schedule for Mazda Hybrid vehicles is every 10,000km or six months, whichever comes first. All brand-new Mazda vehicles come with a Free 5-Year Service Plan, so maintaining your Mazda Hybrid vehicle is practically worry-free.